Effective Date: 2026-03-03
This policy explains how Mobivixo collects, uses, and protects your information. The data controller is Mobivixo, operated from the Republic of Cyprus.
1. What We Collect
- Phone number: Collected at registration for account management and billing.
- Billing data: Transaction records and subscription status, processed via premium SMS through our telecommunications partner.
- Usage data: Pages viewed, time on site, device info, approximate location - collected via Google Analytics only if you consent.
- Cookie preferences: Your consent choices from our cookie banner.
2. Legal Basis
- Contract: Phone number and billing data are processed to provide the service.
- Legitimate interest: Service improvement, security, fraud prevention.
- Consent: Analytics cookies, activated only via opt-in. Withdraw any time using "Cookie Settings" in the footer.
3. Data Sharing
We do not sell your data. We share it only with:
- Our telecommunications partner for premium SMS billing.
- Google Analytics if you consent (Google’s Privacy Policy).
- Authorities where required by law.
4. International Transfers
If you consent to analytics, usage data may be transferred outside the EEA (including the US) under Google’s safeguards. Billing data stays within the EU/EEA.
5. Cookies
Necessary: Required for the service to function. Analytics: Optional, opt-in only. Change your preferences any time via "Cookie Settings" in the footer. Cookie consent records are kept for 12 months.
6. Retention
- Account and billing data: Duration of account plus minimum 6 years (Cyprus tax law). May be retained longer for operational, tax, or compliance purposes.
- Analytics data: 14 months (Google Analytics setting).
7. Security
We take reasonable measures to protect your data but cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may: access, correct, delete, restrict, or port your data; object to processing; or withdraw consent (via "Cookie Settings" in the footer) without affecting prior processing. Contact support@mobivixo.com to exercise these rights. We will respond within 30 days.
You also have the right to lodge a complaint with the data protection authority in your country.
9. Changes
We may update this policy. The latest version will always be on this page.
10. Contact
support@mobivixo.com